Carl's Jr.
Case Study · Carl's Jr. Denmark

How Carl's Jr. Denmark got a POS-integrated ordering app in 3.5 months

Carl's Jr. Denmark is a Salling Group owned franchise, licensed from the American burger chain. Its pre-order and pay app runs on FastFoodShop, the fast food mode of FoodShop, built by Sprinting Retail.

3.5 months
To a pre-order and pay app integrated with the POS
4 months
From start to launch, in the case's key results
~20
Restaurants in Denmark

Figures as reported in the published case.

The Starting Point

Salling Group runs Carl's Jr. in Denmark under licence from the American burger chain. Some 20 restaurants are open.

The case names what the app had to add: a self-service option for guests and a new revenue channel for the restaurants, with orders going into the restaurants' POS system.

What Was Built

A fast food ordering app where the guest orders and pays before reaching the counter. The case calls it a showcase in user experience and fast time to market.

Pre-order and pay

Guests order in the app while in the restaurant or on their way, and pay in the app.

Integrated with the POS

Orders go straight into the restaurants' POS system.

Menus or single items

The guest can toggle between menus and single products.

Help with combinations

The app helps the guest select combinations and shows the extra choices that go with them.

The Carl's Jr. ordering app

The app runs on the same platform Salling Group uses across several of its food brands. In catering mode, that platform runs catering for Bilka and føtex.

Results

“
Sprinting Retail has delivered a preorder & pay app integrated with our POS system in only 3.5 months. The result is so good that the American owners of the Carl's Jr. brand are following our launch with great interest.
“We give our best recommendations to Sprinting Retail.”
— Tina Petersen, Supply & Brand Manager, Carl's Jr. Denmark

What the guest sees today

Captures from the live Carl's Jr. shop, October 2026. The same shop runs on the web and as a native app.

  1. Choose a restaurant

    1. Choose a restaurant

    Every restaurant with address, distance and opening hours, searchable by postcode, city or address.

  2. Menus and single items side by side

    2. Menus and single items side by side

    The Bacon Carl on its own and as a menu, one under the other, with icon tabs for each category.

Sunset Boulevard
Also on FastFoodShop

Sunset Boulevard: from 2% to almost 80% digital orders

45+ restaurants, with web shop, app and in-restaurant kiosks. 85% self-service inside the restaurant.

Read the Sunset Boulevard case →

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Figures and quotes are from the published customer stories on sprintingretail.com. Sprinting Retail builds FoodShop.